Terms & Conditions

Effective Date: July 5, 2025

Welcome to Sunscape Landscaping Dubai. These Terms & Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these terms.

1. Services

Sunscape Landscaping Dubai provides professional landscaping services including but not limited to:

Garden design and installation
Landscape maintenance
Irrigation systems
Green wall installation
Outdoor kitchens and BBQ areas
Children’s play areas
Hardscaping and softscaping solutions

2. Service Agreements

All services require a signed agreement or purchase order before work begins. The agreement will specify:

Scope of work
Timeline and schedule
Pricing and payment terms
Materials to be used
Warranty information

3. Pricing and Payments

Prices are quoted in UAE Dirhams (AED) and are valid for 30 days. Payment terms are as follows:

50% deposit to commence work
40% upon completion of major milestones
10% upon final completion and client approval

Payments can be made via bank transfer, credit card, or cheque. Late payments may incur interest at 1.5% per month.

4. Cancellations and Refunds

Cancellations must be made in writing. Refund policy:

Full refund if cancelled 14+ days before start date
50% refund if cancelled 7-13 days before start date
No refund if cancelled less than 7 days before start date

5. Client Responsibilities

Clients agree to:

Provide access to the property as scheduled
Ensure utilities (water and electricity) are available
Obtain necessary permissions from building management
Communicate any concerns promptly during the project

6. Warranty

We provide the following warranties:

12 months on workmanship
Manufacturer warranties on plants and materials (varies by supplier)
Warranty does not cover damage due to neglect, improper maintenance, or extreme weather conditions

7. Limitation of Liability

Sunscape Landscaping Dubai is not liable for:

Delays caused by weather, material shortages, or client decisions
Damage to underground utilities not marked by relevant authorities
Issues arising from client modifications after project completion

8. Intellectual Property

All designs, plans, and materials created by Sunscape Landscaping Dubai remain our intellectual property until full payment is received. After payment, clients are granted a license to use the designs for their property only.

9. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our control, including but not limited to: acts of God, war, terrorism, labor disputes, or government actions.

10. Amendments

We reserve the right to amend these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved through arbitration in Dubai.

12. Contact Information

For questions about these terms, please contact us:

Sunscape Landscaping Dubai
Email: @suncontactscape.me
Phone: +971 585120600
Address: Dubai, United Arab Emirates